FACE

Sunnybank Sports Club places great importance on their FACE values – Fun, Attitude, Care, Engaging. Fun is embraced through team members having a joyful and light-hearted approach, maintaining a smiling and enthusiastic demeanour, and actively participating in their work. Attitude is characterised by a positive and engaging disposition, actively listening, making a genuine effort in their roles, and displaying respect and proactive behaviour. Care is demonstrated by going the extra mile to thank guests and team members, sharing ideas and feedback, having a can-do attitude, being flexible and consistent, and taking pride in appearance. Engaging involves acknowledging everyone, initiating conversations, showing genuine interest, being helpful, demonstrating urgency, and displaying passion for the job. These values collectively contribute to a vibrant and inviting environment at Sunnybank Sports Club.